Privacy Policy

1. Introduction

CoSafe Consultancy Ltd (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website. It also outlines your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using this website, you agree to the practices described in this policy.

2. What Information We Collect

We collect personal data in the following ways:

Information you provide via the contact form:

• Name
• Email address
• Phone number (if provided) Any details included in your message

Information collected automatically (via cookies and analytics):

• IP address
• Browser type and device information
• Pages visited and time spent on the site
• Referral source
• Other anonymised site usage data (via Google Analytics)

Spam protection (via Google reCAPTCHA):

Google may collect device and interaction data to detect bots and protect against spam. This is subject to Google’s own Privacy Policy.

3. How We Use Your Information

We use your information to:

• Respond to your enquiries
• Provide services you have requested
• Improve the website experience
• Prevent spam and abuse of our contact form

We will never sell your personal data or share it with third parties for marketing.

4. Legal Basis for Processing

We process your data on the following lawful bases:

Consent – when you submit your data via the contact form

Legitimate interests – for website functionality, analytics, and spam protection

5. Google Analytics

We use Google Analytics to collect anonymised data about how visitors use our site. This helps us improve our content and performance.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

6. Google reCAPTCHA

We use Google reCAPTCHA to prevent automated spam. It works by analysing user behaviour on the page and may collect device and interaction data. Use of reCAPTCHA is governed by Google’s Privacy Policy and Terms of Service.

7. Cookies

This website uses cookies for:

• Essential site functionality
• Google Analytics
• Google reCAPTCHA

You can manage your cookie preferences through your browser settings

8. Data Retention

We keep enquiry data for up to 12 months, after which it is securely deleted unless legally required to retain it longer. Google Analytics data is stored in line with Google’s retention settings.

9. Data Sharing and Security

We do not share your data with third parties except:

• Google (Analytics and reCAPTCHA)
• Where required by law

All data is transmitted over secure HTTPS and stored securely.

10. Your Rights

Under UK GDPR, you have the right to:

• Request access to your data
• Correct inaccurate information
• Request deletion of your data
• Object to or restrict how we process your data
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, email us at richard.fisher@cosafeconsultancy.co.uk.

11. Third-Party Links

Our website may contain links to other websites. We are not responsible for their content or privacy practices.

12. Changes to This Policy

We may update this policy from time to time. The most current version will always be available on this page.

Contact Us

For any questions or concerns about this Privacy Policy, please contact:

CoSafe Consultancy Ltd

103 Pinfold Lane, Penn, Wolverhampton, United Kingdom, WV4 4EN

Email: richard.fisher@cosafeconsultancy.co.uk